FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer affordable and fair prices that vary based on project needs. Various “price packages” are established based on project components, multi-page websites and estimated time frame. An example of price package could include, Custom logo + branding projects; Template-based website projects; and Custom websites. For the consistency of the project, we kindly ask the client for an upfront deposit of 50%.
- What is your typical process for working with a new customer?
In order to get your project just how you want it, we ask that the client first send a description of what they envision. This typically includes any pre-made logos, content, pictures, videos, etc. (if you don’t have any of that, don’t worry! We can help with these details too!) After we have received the materials, we will provide the client with three sample concept designs. After you have chosen a concept, we begin building the website (coding, hosting, domain.) The website will be published once the client sees their vision come to life! After the project has been completed, if you need any further assitance, we provide a free-of-charge technical support up to three months from the publishing date. After three months, we do charge an hourly rate for any further support/additions/changes.
- What types of customers have you worked with?
We have worked with several individuals and business customers over the past 15 years. Our previous projects include personal websites, start-up companies, hotel branding, e-commerce online stores, etc.