FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At B&H Appliance Repairs, we believe in transparent, upfront pricing — no surprises, no hidden fees. 💲 Service Call Fee: A flat diagnostic fee is charged for our technician to visit your home, assess the problem, and provide an accurate estimate. ⚙️ Fair Repair Costs: If you choose to proceed with the repair, the diagnostic fee is applied toward the total repair cost. 💡 Competitive Rates: We offer some of the most affordable repair rates in the area while maintaining high-quality service and genuine replacement parts. 🎟️ Discounts: Senior and military discounts available Seasonal promotions and multi-appliance service discounts 🧾 No Hidden Fees: All pricing is discussed before any work begins — you’ll always know exactly what you’re paying for. We’re committed to giving you honest value, expert repairs, and peace of mind every time.
- What is your typical process for working with a new customer?
At B&H Appliance Repairs, we keep it simple: Schedule your service by phone or online. Diagnose – Our technician inspects and identifies the issue. Quote – We provide an upfront estimate with no hidden fees. Repair – Fast, professional service using quality parts. Guarantee – We test your appliance and back our work with a warranty. B&H Appliance Repairs — Honest. Reliable. Hassle-Free.
- What education and/or training do you have that relates to your work?
At B&H Appliance Repairs, our technicians are factory-trained and certified to service all major appliance brands and models. We bring years of hands-on experience in diagnosing and repairing refrigerators, washers, dryers, ovens, dishwashers, and more. Our team has completed manufacturer-specific training programs and holds certifications in appliance diagnostics, electrical systems, and mechanical repair. We stay up to date with the latest technology and repair methods through ongoing education and industry workshops. With a strong foundation in electrical and mechanical systems, we’re equipped to handle everything from simple fixes to complex repairs — safely, efficiently, and professionally.