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This seems to be a non existant company. One man came within the window of time we had agreed upon, priced out the job and left. Then, nothing. I started sending emails and finally they responded two hours later. They offered to come in another hour. I would not trust this company at all. Fantastic Carpet Cleaning is not.Jun 27, 2018Verified
The carpet cleaner was professional, super nice and gave me all the information I needed about this service. Would highly recommend!Jul 19, 2018VerifiedFantastic Carpet Cleaning NYC's reply
Thank you very much. We appreciate your positive review.
Upholstery and Furniture Cleaning
Fantastic Carpet Cleaning NY was a great experience. They came for their schedule appointment and before starting worked looked over my sectional and ottoman and described the two different processes that they could offer and the two different prices. They were a little more expensive than the person I had previously used, but well worth it!!! The couch came out beautiful and I would highly recommend working with them again.Mar 22, 2018Verified
This company was there when we needed a rush job and the price was very reasonable and the very soiled carpet looked great; I would highly recommend them...Aug 28, 2018VerifiedFantastic Carpet Cleaning NYC's reply
Thank You for your review.
Amazing job on my home. New tenants saw the before and after and exclaimed how wonderful it turned out. I hadn’t thought about the smell but apparently it was amazing also. First class cleaning! Just make sure to get the services designated ahead of time so there is no confusion. I had the shampoo not just the steam clean and it left my place looking and smelling amazing.Mar 13, 2018Verified
- What is your typical process for working with a new customer?First we give a free inspection of what the customer wants cleaned. We then give a price for the cleaning. We offer two types of cleaning: steam cleaning and shampoo cleaning. Once the customer decides what process works best for them, we start the cleaning.
- How did you get started doing this type of work?I used to work construction but a friend said carpet cleaning was a better job. I got a job at a large carpet cleaning where I worked for over 4 years. I really liked the job and decided to start my own company. As the company grew my family joined the company and now it is a family run company.
- What types of customers have you worked with?We work with all types of clients. Most of our clients want their floor or favorite rug cleaned. We have also cleaned the carpeted floors in high rises. The highest was 52 floors. We have many pets owners as clients because we specialize in removing pet stains and odors. We also only use Eco-friendly or green cleaning solutions so many of our clients are environmentally aware about using only safe cleaning products in their home.