Craftsman Home Remodeling LLC

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Why this pro?

This pro has been in business for 28 years and offers above-ground pool and appliance installation services, along with air quality testing. Customers say they're punctual, communicative, and courteous.

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About

My father began teaching me the profession at a very young age, I like Helping & Dealing with others. Especially like going the extra mile to make others feel great about our services!. I love working in a friendly, respectful, reasonable environment! We do not take advantage of any customer & like to be treated in the same manor. Our certified company name speaks for our actions! How does it make you feel that our company gives you 110% every time you deal with us! and knowing/feeling like you received everything you paid for! The look on a customer's face, knowing they are completely satisfied with the quality craftsmanship provided throughout the entire project.

Overview

Hired 12 times

3 employees

29 years in business

Business hours

Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm

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Services offered

Cleaning method

Property type

Apartment / condo

One-story house

Two-story house

Multi-unit building

Projects and media

Reviews

Great 4.8

11 reviews

82%

18%

Read reviews that mention:

Mary H.

Oct 11, 2016

•

Hired on Thumbtack

The price was right. He showed us pictures of the dirty ducts and cleaned ducts. They were polite and courteous and they answered all our questions.

Craftsman Home Remodeling LLC's reply

Thank you Mary, for a great review! It was our pleasure!

Duct and Vent Cleaning

Nicholas D.

Feb 29, 2016

•

Hired on Thumbtack

Two points: First, air duct cleaning is a real need. Second, I highly recommend Craftsman Custom Design (Phil Zona) for doing excellent air duct cleaning at a reasonable price. Air duct cleaning is a real need: I'm the first homeowner for my 17-year-old house. Gradually, my wife and I experienced increasing symptoms of dust, such as "post-nasal drip" and sneezing. Other family members are even more sensitive, and when they visit, always experienced watery eyes & sneezing. I began to think it might be dust when I looked at the air in sunlight and saw lots of particles. But I was unsure, after all we keep a clean house, we have the house regularly cleaned and dusted, and I change my furnace air filters every 3 months, using the best filter I can find. Nevertheless, I became more convinced of dust in the ducts when I started sneezing next to a return vent recently. Then I searched the Internet; I discovered that many people say that air duct cleaning is a scam & unnecessary, especially in a house as young as mine. I was genuinely confused by these ideas that seemed to contradict my sneezing. So I decided to perform a simple test: I removed the air ducts in the basement and carefully put my hand into the main supply ducts and slid my fingers around the bottoms. I was immediately convinced of the need for cleaning: a thick coating of very fine gray dust coated my fingers. Performing the same sort of test upstairs with the cold air returns on the floor, I saw even worse dust in these areas, and while sticking my head near these returns, I started sneezing repeatedly. I'm not sure why there is such divided opinion on the Internet, but I am convinced that dust in air ducts is real & needs cleaning. At that point I decided to get several estimates. I contacted 5 contractors. The main question they asked was "how many total ducts, supply and return, do you have?" I have 27 ducts. Three contractors gave me an estimate over the phone, and 2 came to my house (Phil and his dad were one of the 2). The estimates were: $1015, $905, $780, $700, and $550. Phil's estimate was right in the middle: $780; the other contractor who came to the house was $1015. This was remarkable: 5 estimates that ranged by almost $500. What about competence? I asked each contractor how they did their cleaning. The other 4 gave me very incomplete answers ("they stick a rotor brush up there") with little explanation, or did not seem to respond well to my questions (e.g., "what kind of brush?" "how do they get to the corners?" "how often do I need to clean my ducts?"). Phil spent the time to give me an Master's degree in air duct cleaning. He first drilled a hole in my return duct in my basement, stuck an optic fiber up there, and showed me the even heavier coating of dust, this time of a coarser variety than in the supply duct (returns are always dirtier than supply, because dust comes into them from the house and is filtered by the filter, but very fine dust still passes through). Phil gave me information to check on the Internet, and answered all my questions thoroughly. I learned there are 2 methods: rotor brush and "abatement technologies". One uses much more expensive equipment and does an excellent job; the other is less effective. He clearly knew his business and what he was talking about. None of the other contractors, sad to say, inspired this sense of confidence in me (a person who asks lots of questions and wants to understand). After thinking about it a day, I called Phil. He came by and gave me a written estimate. We all had a friendly chat--these Zona's are a happy, friendly sort. I instinctively trusted them. Today, they came and cleaned the ducts. The process lasted about as long as they estimated, & they cleaned up everything afterwards. The ducts look great. My wife and I are sitting here & we notice the improvement in air quality. And not sneezing.

Craftsman Home Remodeling LLC's reply

Duct and Vent Cleaning

Lauri A.

Jun 4, 2016

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Hired on Thumbtack

We had a deck put in. These guys went beyond our expectations. They earned a continuous customer with us. I can't wait till the next project. Bathroom maybe? Outstanding work!

Craftsman Home Remodeling LLC's reply

Thank you Lauri, for a great review! It was our pleasure!

Deck or Porch Remodel or Addition

Darcy S.

Jul 11, 2016

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Hired on Thumbtack

Nice work on removal of old porch then rebuild new porch up to code. Business Owner on site always. Family run business and they take pride in their work. There was a delay in anticipated start date but once started the crew was here until completion and spoke with me each day to verify quality and expectations.

Craftsman Home Remodeling LLC's reply

Thank you Darcy, for a great review! It was our pleasure!

Deck or Porch Repair

Derek W.

Oct 24, 2016

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Hired on Thumbtack

Had our air ducts cleaned. They were able to work around our schedule, arrived on-time, and provided friendly and comprehensive service.

Craftsman Home Remodeling LLC's reply

Thank you Derek, for a great review! It was our pleasure!

Duct and Vent Cleaning

FAQs

What is your typical process for working with a new customer?
As a small business, we constantly strive to improve in an industry where customer satisfaction is the key to success. Our goal is to work closely with our clients to create an environment that is a reflection of their needs. We believe that open communication is extremely important in achieving your desired results. We pride ourselves on meeting budgets and scheduling requirements. Our professional crew makes sure that your installation and home remodeling experience is positive and enjoyable. Craftsman Home Remodeling LLC , will supervise every phase of your renovation from delivery to clean up. Our philosophy is that you should get more than you pay for. We offer a greater value for people in need of an honest, dependable and knowledgeable contractor. This along with our dedicated and talented crew means you really do get more then you pay for! How does it make you feel that our company gives you 110% every time you deal with us and Knowing/Feeling like you received everything you payed for!
How did you get started doing this type of work?
I chose to work in this industry because My father began teaching me the profession at a very young age
What advice would you give a customer looking to hire a provider in your area of work?
Check for reviews, testimonials, referrals and a portfolio of the company's work.

Craftsman Home Remodeling LLC

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