We would hire Alexander Enterprises again.
Pros: friendly, competent, fairly priced, good quality work, responsive, polite workers. We loved how flexible and friendly they were to work with and the bathroom turned out great. Todd had a great vision for the project and struck a good balance between encouraging us to go along with his vision and ultimately letting us make the decision. His ideas turned out better than what we would have done.
Cons: they keep busy on lots of jobs, so they can be a little disorganized or behind schedule as they get everyone there who needs to be there. There wasn't a lot of collaboration/planning on the design process for the details like fixtures, trim, tile so a lot of decisions were last minute, but they were flexible when we took our time making those decisions. We didn't know about all of the changes to the budget until the final invoice. We knew about the big stuff, but there was still probably 10% of the overall cost that was a surprise, so next time I'd ask for all change orders to be finalized before they start working on that item.