FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The condition of the surface partially determines the scope of the job. Pricing is based on labor plus materials. The cost of materials is transparent to the customer.
- What is your typical process for working with a new customer?
Potential customers meet with the owner of Golden Boys Painting and Staining. We make every effort to understand the customer's goals. We walk through the process of what the job will entail, step by step. We work closely with the customer, providing color consultation if requested, utilizing the customer's taste preferences to coordinate with existing decor or create a new look. We provide an electronic proposal by email. We provide by email, workman's compensation and insurance documentation. We continue to keep the customer updated throughout the project.
- What education and/or training do you have that relates to your work?
As owner of the company, I have a business degree with honors and 15 years experience in the painting and staining business. We are lead certified. I am an Angie's List Expert Article contributor and podcast contributor, as well as serving as a focus group member for examining new aspects of their company. All employees have a 30-page handbook with the strictest standards in the industry.