FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All prices listed are starting prices. After we discuss the specifics of your job and situation the price may go up or down a bit. For Bed bug jobs we start with an intense inspection. We do charge a nominal fee for these which is then discounted off the work to be performed. For rodent/bat/squirrel work an inspection usually needs to be performed. These are typically done at no charge, but if there far away there will be a small charge that is then discounted off the work to be performed.
- What is your typical process for working with a new customer?
For insects the problem you are facing will be discussed over a phone call or via text. Most issues can be diagnosed and quoted over the phone. If it is a more unique problem an inspection will be required. Other than bed bugs these are typically done at no charge! We try as hard as possible to service your work the same day or the next day! For animal(mice, bats, squirrels etc) a price range can typically be given over the phone, but for an exact quote an inspection needs to be performed. These are typically done at no charge if they are within our service area. We are willing to work with you and with your budget! there is usually always a way to make it work!
- What education and/or training do you have that relates to your work?
We are members of the NWCOA, licensed with NYS for both wildlife control and pest control work.