FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Island Ace Repair, I believe in honest and transparent pricing. Every project is different, so prices are based on the scope, materials, and time required. I always provide free estimates before starting any work no hidden fees, no surprises. 💡 Discounts: I offer discounts for repeat customers, seniors, and military. 🛠 Minimum Service Fee: Small jobs may have a minimum service fee to cover travel and setup. 🚧 Estimates: Written estimates are available for larger renovation or remodeling projects. My goal is to give you quality work at a fair price done once, done right.
- What is your typical process for working with a new customer?
My process is simple, professional, and designed to make your experience stress-free. 1️⃣ Initial Contact: I start by listening to your needs and discussing your project goals whether it’s a small repair or a full renovation. 2️⃣ Free Estimate: I provide a clear, written estimate with no hidden fees or surprises. 3️⃣ Scheduling: Once approved, we set a convenient time that works for you. 4️⃣ Work Execution: I arrive on time, fully prepared, and complete the job with care, quality, and attention to detail. 5️⃣ Final Walkthrough: Before finishing, I review the work with you to ensure everything meets or exceeds expectations. My goal is simple to build trust through honest communication, reliable service, and top-quality results.
- What education and/or training do you have that relates to your work?
I have over 20 years of experience in construction, renovation, and general handyman work. Over the years, I’ve built strong expertise in carpentry, plumbing, electrical repairs, flooring, painting, appliance installation, and full home remodeling. I’ve had the opportunity to work alongside licensed contractors and skilled tradesmen across New York and New Jersey, gaining valuable hands-on training and real world experience in both residential and commercial projects. My focus is always on quality workmanship, safety, and customer satisfaction making sure every project is done right the first time.