J R Smith Garage Door
J R Smith Garage Door

J R Smith Garage Door

Discounts available
Discounts available
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Introduction: Welcome, and thank you for reading this. At JR Smith Garage Door we take health and safety very seriously. We are currently employing social distancing while servicing your garage door. We accept credit/debit card payments with a NO TOUCH system. Every day we self test and take your health concerns very seriously. We are offering a 10% discount to all customers, as we are all in this together. We look forward to hearing from you.
Overview

Hired 25 times

Serves Syracuse, NY

Background checked

1 employee

20 years in business

Payment methods

Cash, Check, Credit card, Square cash app, Venmo

Featured Projects

20 photos

  • The twins

    Garage Door Installation or Replacement

Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Exceptional 5.0

19 reviews

5
100%
4
0%
3
0%
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Read reviews that mention:


Jennie D.

Garage Door Repair

Quick to respond to my inquiry. Did quality work for an affordable price. I know who I'll call should the garage door need anything further in the future.
Aug 10, 2021
·
Verified
Alison K.

Garage Door Repair

I messaged Jim about repairing our garage door and he responded and had our door fixed within a few hours. Super nice guy and very knowledgeable. Would highly recommend!
Jun 8, 2021
·
Verified
Frank C.

Door Installation

Our doors are being installed this week so I cannot comment yet on the work quality but Jim has been extremely responsive and professional while we waited for our doors to arrive. I am very happy we found him through Thumbtack.
Jun 1, 2021
·
Verified
Walt M.

Garage Door Repair

Contacted and within an hour Jim was at my house. I had made him aware of the particular details of the problem and he had the replacement parts with him. He gave a fair estimate upon seeing the situation, was given the OK and did the project immediately. It was a pleasure to deal with him both professionally and personally.
Oct 14, 2020
·
Verified
Dana Z.

Garage Door Repair

Jim was extremely knowledgeable and professional. He took the time to explain the problem and then talked me through what was required so that I could fully understand my options. He responded to my inquiry quickly and came out to assess the problem the same day I contacted him. He provided me with expert advice and was extremely fair with pricing. I am definitely pleased with his work and would absolutely recommend his services to anyone in need of garage door repairs and/or installation.
Oct 8, 2020
·
Verified
Credentials
Background Check

James Smith

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Our pricing is based on estimated man hours. That may include travel time and other factors. The hourly rate fluctuates with the size of the job. Small 1 hour service calls are billed at $89.00/hr. Larger jobs over 4 hours labor rate is reduced by around 30%.

  • What is your typical process for working with a new customer?

    Calls, text and email will be answered as quickly as possible. Generally a discussion on what the reason for the contact is. Then scheduling a convenient time to look at/repair the issue. Pricing is established before work is performed. It is never about what I want, instead I work to find the best solution to your needs. Even if I loose money.

  • What education and/or training do you have that relates to your work?

    25 plus years in the remodeling/door industry. I've worked for a door manufacturer traveling across the United States installing doors and teaching others how to install doors correctly. I've worked for national brand door companies here in the Syracuse area installing for them.

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