Introduction: I respond to mail (physical paper or electronic) on clients' behalf and do pertinent follow-up(s) as needed. I also brief client of issues to be handled (for input) or already closed out (for clients' awareness).
I can accept initial inquiries for service (from clients) via e-mail, and, I can fit the client's workload expectations into my schedule and a face-to-face meeting thereafter. I travel around the country regularly, so all work generally takes place away from the client's premises, electronically, unless an agreement is reached between both parties to spend a few hours a week on-site (at client's location) to handle mail.
I also handle additional administrative duties and Spanish language correspondence (upon request).