Family Touch Repairs & Diagnostics

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About

Family Touch Repairs & Diagnostics "Treating Your Stuff As Our Own" Thank you for visiting this page. Family Touch serves CT and NY for all your needs in regard to major household appliances and repairs. It is our duty to give full effort in diagnosing and trying to repair issues for the customer.

Overview

Hired 169 times

Background checked

5 employees

6 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Credit card, Square cash app, Venmo, and Zelle.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2025

Services offered

Appliance type

Washer / dryer

Refrigerator

Oven / stove

Dishwasher

Power source

Electricity

Projects and media

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Excellent 4.9

154 reviews

5

97%

4

0%

3

0%

2

0%

1

3%

Your trust means everything to us. Learn about our review guidelines.

Read reviews that mention:

Mike T.

Jan 2, 2026

•

Hired on Thumbtack

Fast to respond. Diagnosed the issue with our dishwasher quickly, and shared the estimated repair cost vs. buying a new machine, recommending buying new instead of repairing which I fully agreed with. I appreciated Brandon’s expertise, honesty, and friendliness!

Details: Dishwasher • GE • Residential

Appliance Repair or Maintenance

Tara S.

Jun 29, 2025

•

Hired on Thumbtack

Details: Dishwasher • Electricity

Appliance Installation

Anshu g.

May 28, 2025

•

Hired on Thumbtack

Very good advice and trouble shooting in the phone. he was able to save me a lot of time and some money by explaining why the appliance could not be fixed. This was very helpful

Details: Refrigerator • Residential

Appliance Repair or Maintenance

Saad K.

Jun 14, 2025

•

Hired on Thumbtack

Details: Dishwasher • GE • Residential

Appliance Repair or Maintenance

Barbara D.

Feb 19, 2025

•

Hired on Thumbtack

Details: Washer or dryer • Samsung • Residential

Appliance Repair or Maintenance

Credentials

Background Check

Brandon Morrison

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
$85 is the service call fee. It is waived with the repair.
What is your typical process for working with a new customer?
Explaining the fee for the service call, and giving them my initial thoughts on the issue. And as I am breaking the unit down, I am showing them what is wrong.
What education and/or training do you have that relates to your work?
We have factory trained and certified technicians.

Family Touch Repairs & Diagnostics

About

Payment methods

FAQs

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Popular in White Plains

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