FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All prices are by the hour per person and the rates are based on type of work to be performed.
- What is your typical process for working with a new customer?
A phone intake is done with each customer, then an email is sent with the quotation along with our policies. Once the customer agrees with pricing an appointment is then made for service.
- How did you get started doing this type of work?
The company was started by the owner, Muffetta, who loves to organize and clean. She grew up in Jamaica and it was part of the everyday chores. She quit my corporate job in 2003 and started a cleaning and concierge company.