FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers should know that our pricing is transparent, based on their specific needs, with no hidden fees. We offer free quotes and optional services with clear terms.
- What is your typical process for working with a new customer?
Our typical process for working with a new customer involves initial contact and info gathering, providing a quote, booking and confirmation, pre-move planning, moving day execution, unloading and setup, final payment, and feedback and follow-up to ensure customer satisfaction.
- What education and/or training do you have that relates to your work?
Our team of movers has tons of on-the-job training/experience related so safety practices with years in the business.