FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
There is an additional travel fee of $80.00 for areas that are 30 miles outside of the Brecksville area.
1NOE Systems
$80
Estimated price
Responds in about 4 hours
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About
I’ve worked professionally in Information Technology since 2006. I’m capable at troubleshooting, maintaining and supporting various operating systems, camera systems (enterprise and home grades), access control systems and network issues. I enjoy finding solutions to issues that customers may encounter as well as training customers in how to use various systems.
*There is an additional travel fee of $80.00 for locations that are 30 miles outside of the Parma area.*
Overview
Hired 69 times
Serves Cleveland, OH
Background checked
1 employee
20 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Square cash app, Stripe, and Venmo.
Social media
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
Services offered
Computer issue
Computer type
PC
Mac (Apple)
Desktop or laptop
Desktop
Laptop
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Exceptional 5.0
63 reviews
5
98%
4
2%
3
0%
2
0%
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Read reviews that mention:
Reza M.
Apr 28, 2026
Hired on Thumbtack
I had great experience working with Nelson. He was very responsive, punctual, and knowledgeable. He was able to fix the issue with my desktop computer in a short time at my place.
Highly recommend!
Details: PC • Desktop • Computer not turning on • My home, venue, etc. • Remotely (phone or internet)
Computer Repair
Richard B.
Mar 31, 2026
Hired on Thumbtack
Responded quickly to my request. Arrived on time. Quickly determined my problem and began work. Explained everything as he worked so could I understand it. I was greatly impressed with both his knowledge and professionalism. He solved my problem quickly and for a reasonable price.
I would highly recommend this gentleman for any computer/network problem. I am very happy I found him and Thumbtack.
Richard Bishop
Details: Personal (Home) • Technology support • Computer • My home, venue, etc.
Network Support Services
Michael Anne J.
Mar 10, 2026
Hired on Thumbtack
I have two computers and the work needed, especially on the older computer was rather complicated and challenging. Nelson came up with creative solutions and was a pleasure to work with.
Details: Mac (Apple) • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.
Computer Repair
Deana S.
Nov 5, 2025
Hired on Thumbtack
I reached out to Nelson via Thumbtack to assist my dad with his home internet set up and connectivity to his devices. Nelson responded immediately with dates and times he was available. He arrived to my father's home, checked all his devices, Wi-Fi boosters etc... He synced everything, connected my dad's computer to the right network and explained everything to my dad ensuring he understood. My dad was extremely happy and impressed with Nelson's knowledge and professionalism. Nelson followed up with me after the appointment with recommendations for printers and provided me the information for the network. I would highly recommend Nelson.
Details: Personal (Home) • Technology support • Computer • My home, venue, etc.
Network Support Services
Thomas R.
Oct 17, 2025
Hired on Thumbtack
This is the 2nd time we've asked Nelson for help on computer issues that were becoming more than frustrating. He's great at quickly discovering the problem and guiding us to understand the solution. Important so we don't get stuck over and over again. Most important to us is he is patient and communicates in language which we can understand. Highly recommend -
Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)
Computer Repair
Credentials
Background Check
Nelson Estrada