FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
There is an additional travel fee of $80.00 for areas that are 30 miles outside of the Brecksville area.
1NOE Systems
Top Pro
$80
Estimated price
Responds in about 4 hours
Thumbtack Guarantee
If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
I’ve worked professionally in Information Technology since 2006. I’m capable at troubleshooting, maintaining and supporting various operating systems, camera systems (enterprise and home grades), access control systems and network issues. I enjoy finding solutions to issues that customers may encounter as well as training customers in how to use various systems.
*There is an additional travel fee of $80.00 for locations that are 30 miles outside of the Parma area.*
Overview
Current Top Pro
Hired 54 times
Serves Cleveland, OH
Background checked
1 employee
19 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Square cash app, Stripe, and Venmo.
Social media
Services offered
Computer issue
Computer type
PC
Mac (Apple)
Desktop or laptop
Desktop
Laptop
Projects and media
27 photos
Projects and media
27 photos
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Exceptional 5.0
48 reviews
5
98%
4
2%
3
0%
2
0%
1
0%
Read reviews that mention:
Deana S.
4 days ago
Hired on Thumbtack
I reached out to Nelson via Thumbtack to assist my dad with his home internet set up and connectivity to his devices. Nelson responded immediately with dates and times he was available. He arrived to my father's home, checked all his devices, Wi-Fi boosters etc... He synced everything, connected my dad's computer to the right network and explained everything to my dad ensuring he understood. My dad was extremely happy and impressed with Nelson's knowledge and professionalism. Nelson followed up with me after the appointment with recommendations for printers and provided me the information for the network. I would highly recommend Nelson.
Details: Personal (Home) • Technology support • Computer • My home, venue, etc.
Network Support Services
Thomas R.
4 weeks ago
Hired on Thumbtack
This is the 2nd time we've asked Nelson for help on computer issues that were becoming more than frustrating. He's great at quickly discovering the problem and guiding us to understand the solution. Important so we don't get stuck over and over again. Most important to us is he is patient and communicates in language which we can understand. Highly recommend -
Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)
Computer Repair
Cynthia L.
Sep 22, 2025
Hired on Thumbtack
Nelson was very helpful and attentive. We had confidence in him right away. He took care of our computer issue. We would strongly recommend him!
Details: PC • Desktop • System error or blue screen • My home, venue, etc.
Computer Repair
Daniel C.
Aug 6, 2025
Hired on Thumbtack
My laptop stopped working. He came and discovered that a power outage destroyed my motherboard. I purchased a new laptop and he helped to transfer the old hard drive to the new computer.
Details: PC • Laptop • Computer not turning on • At the pro’s location • My home, venue, etc.
Computer Repair
Susan p.
Aug 22, 2025
Hired on Thumbtack
Nelson was EXCELLENT!!! I will use 1NOE for all my computer needs
Thank you Nelson!
8/16/25 - I used Nelson again for setting up my new TV. He specializes in computer needs but I took a chance and asked him if he could set up my new TV. He agreed and once again he was exceptional. Am so glad to have found him for my "tech" needs. TY Nelson!
Details: Mac (Apple) • Laptop • Troubleshooting needed to determine issue • My home, venue, etc.
Computer Repair
Credentials
Background Check
Nelson Estrada