FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
As a small family business, we take pride in offering competitive pricing that is typically lower than many of our competitors. We understand the importance of affordability, especially when it comes to essential services like plumbing. To further support our community, we offer special discounts for seniors and military personnel, ensuring that everyone can access the quality plumbing services they need. Our goal is to be your go-to plumber for all your plumbing needs. We provide a full range of solutions, from routine maintenance to emergency repairs, all delivered with the personal touch and care that only a family-run business can offer. We believe in building lasting relationships with our customers, and we are committed to providing reliable, high-quality service at a price that won’t break the bank. Thank you for considering us for your plumbing needs!
- What is your typical process for working with a new customer?
As a new customer, we want to assure you that your satisfaction is our top priority. Our goal is to not only meet your expectations but to exceed them at every step of your project. We understand that plumbing issues can be stressful, and we are committed to making the process as smooth and enjoyable as possible. From the moment you reach out to us, our friendly team will work closely with you to understand your needs and preferences. We take the time to listen and provide personalized solutions tailored to your specific situation. Throughout the project, we will keep you informed and involved, ensuring that you feel confident and comfortable with the work being done. Our experienced technicians are dedicated to delivering high-quality results, and we take pride in our attention to detail. We want you to be completely satisfied with the final outcome, and we won’t consider the job done until you are happy with our work. Thank you for choosing us; we look forward to building a lasting relationship and becoming your trusted plumbing partner!
- What education and/or training do you have that relates to your work?
Ohio Master Plumbing License #50926 With over 20 years of experience in the plumbing field, I have developed a comprehensive skill set that encompasses a wide range of services, including new construction, commercial, and residential service work. My extensive expertise in drain cleaning includes techniques such as cabling, camera inspections, hydro jetting, and flex shafting, ensuring that we can tackle any blockage effectively. I have successfully installed sewer line relines and smaller fiberglass sewer line patches, providing durable solutions for our customers. Additionally, my long history of excavating, sewer, and water line repairs and replacements has equipped me with the knowledge to handle complex plumbing issues. We also offer trenchless repair options, which minimize disruption to your property while delivering efficient and effective results. Our commitment to quality and customer satisfaction is backed by years of hands-on experience in the plumbing industry.