Magik Maids LLC
It’s free with no obligation to hire
Hired 19 times
1 year in business
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We had our usual cleaner cancel last minute and urgently needed a deep clean before listing our home this week. Katie was very responsive and the work completed on some of the more challenging areas of the basement of our home was very impressive. We can't recommend this team enough! We would make these ladies our new 'usual' if we weren't moving out of the area!May 9, 2019Verified
Katy responded very quickly! She was flexible with her availability which was perfect because we needed her in a pinch. They did a good surface clean job however they did miss a few things. it didn’t appear that our stainless steel appliances were wiped down in the kitchen. Also, our floor in the small entry way between the kitchen and bathroom was not swept or mopped (which is typically something that is cleaned by other cleaners we’ve used). It could have been a miscommunication about what was included. If you are looking for a basic surface clean they can get the job done, just be specific about your expectations when they ask.May 5, 2019VerifiedMagik Maids LLC's reply
I wiped down all baseboards, appliances, and cabinets. When you mentioned what you wanted done, you didn’t mention the hallway so I didn’t touch it. I only touch what my customer tells me to clean. I apologize, if I would have known then I wouldn’t have minded sweeping and mopping the hallway. This is why I always make sure my customers do a walk through and let me know if they are satisfied. When I asked you, you said everything looked wonderful. So I assumed we met your expectations. We will keep you review in mind for our other customers as we continue in our cleaning business. Thank you for your review. We appreciate it.
Garage, Basement or Attic Cleaning
We are very happy with the work!! The team was friendly , hard working and did good work. We would refer them to our friends for sure! ThanksMay 21, 2019Verified
Very nice to talk to did a wonderful job in the house actually went above and beyond our expectations. Would recommend them to our friend and family and we did.May 17, 2019Verified
Very nice young ladies ....professional and just easy to communicate with and great to work with quickly....I would recommend them to hireMay 12, 2019Verified
- What should the customer know about your pricing (e.g., discounts, fees)?We include most fees and I can work with prices upon customer and viewing the amount of work.
- What is your typical process for working with a new customer?Typically, we like to speak with the customer and go over a checklist of what you would like done. We like for you to mention anything that would need extra attention in the house. When we are done, we ask that you let us know if there is anything that you are unsatisfied with so that we can do our best to fix it.
- What education and/or training do you have that relates to your work?We both love cleaning, friendly, and highly professional with how we deal with our customers and how we clean.