FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and customized to your space and needs. We base quotes on the size of the property, condition, frequency of service, and any special requests. There are no hidden fees. Recurring clients receive preferred pricing, and we’re always upfront about costs before any work begins so there are no surprises.
- What is your typical process for working with a new customer?
We start with a conversation to understand your space, expectations, and priorities. From there, we provide a clear, customized quote which is flat-rate. Once approved, we schedule your clean and assign a trained professional who follows our detailed cleaning checklist. We prioritize communication before, during, and after the service to ensure everything meets your standards.
- What education and/or training do you have that relates to your work?
All of our professional cleaners are highly sought after and undergo a rigorous onboarding and training process so that they exceed your standards. All professional cleaner have 10+ years of experience, are background checked, have insurance, and perform test-cleanings as part of their onboarding.