FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is always upfront and transparent. We provide free, no-obligation estimates so you know exactly what to expect before any work begins. Costs depend on the size of the roof, materials chosen, and the scope of work, but we’re happy to walk you through every detail. We also offer seasonal discounts, financing options, and special rates for veterans and seniors. There are no hidden fees — what we quote is what you pay.
- What is your typical process for working with a new customer?
Our process is designed to make things easy and stress-free for our customers. It starts with a free inspection and consultation, where we assess your roof’s condition and discuss your needs and budget. Then, we provide a detailed written estimate outlining the scope of work and materials. Once you approve the proposal, we will schedule the project at a time that’s convenient for you. During the job, our crew keeps the site clean and communicates with you at every step. After the work is complete, we perform a final inspection to ensure everything meets our quality standards — and your satisfaction. We also provide warranty information and maintenance tips before wrapping up.
- What education and/or training do you have that relates to your work?
Our team is proud to be Owens Corning Preferred Contractors, which means we meet high standards for professionalism, reliability, and craftsmanship. We’ve completed specialized training and certification through Owens Corning to ensure we use the best installation practices and materials in the industry. We also believe in continuing education — our crew regularly participates in safety training, product updates, and new installation techniques to stay current with industry standards and innovations. This ongoing commitment helps us deliver quality, long-lasting roofing solutions our customers can trust.