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Hired 47 times
11 years in business
Top Pro status
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Jul - Dec
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Martin was on time, driving from Berea to Elyria. He was friendly and professional. He wore booties on his shoes to keep the floor clean. My carpet looks great!Jul 8, 2017VerifiedDirt Dr.'s reply
Thanks for the review
I have nothing but positive things to say about Martin. He was extremely professional from start to finish. He communicated his ETA perfectly and actually arrived a little bit earlier than scheduled which was perfect for me. I wanted to do something nice for my grandmother and have her carpets cleaned. Her carpet has NEVER been cleaned. (She's been living in that home for 40+ years). I was blown away when I saw her carpets after he was finished cleaning them; it looked brand new. No lie. I would definitely 100% recommend Martin to anyone who needs their carpets cleaned.Sep 6, 2017VerifiedDirt Dr.'s reply
Thanks for the support
Martin came over and cleaned my one bedroom apartment. Kitchen and bathroom were spotless!!!!Oct 1, 2015Verified
Garage, Basement or Attic Cleaning
Floors and windows cleaned to perfection.Jul 15, 2017VerifiedDirt Dr.'s reply
Thanks for the review
Martin is a very pleasant, hard-working fellow who arrived with an assistant on time and worked steadily to complete an ambitious window-cleaning job (large older house with 60 divided-pane windows, storms and screens) in about 5 hours. When I asked him to go over several windows that appeared streaked he did so happily and thoroughly. However, after he left I did notice several 2nd-storey windows that had not been properly cleaned. Not a big deal - particularly in light of the extremely reasonable price for the job (under $300.), which was far below what others on this site estimated. I would use Martin again and be a little more diligent in supervising him. His manner is professional and he's easy to work with.Aug 3, 2017VerifiedDirt Dr.'s reply
The windows were very old and upon accepting the job I explained to Mr. Charles that some windows were impossible to clean due to old age.The home was built in 1938 so the home agreed that all we could do is do the best that we could do due to the age of the windows.I enjoyed the opportunity that Mr. Charles gave me thanks.
- What should the customer know about your pricing (e.g., discounts, fees)?I have a standard pricing list and jobs are not priced any different than my price list.
- What is your typical process for working with a new customer?I go out look at the job and price the job based off the work that is gonna be needed. I have a price list that I go by.
- What education and/or training do you have that relates to your work?I'm taking classes to keep up on health based cleans.These cleans are what the hospitals require.Certified core 4 cleaner. Mandatory by OSHA.