FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My price is based mainly on square footage. I prefer the customer to specify an estimate of their room dimensions, like 10x10. Also, how my steps they have. I do not charge for Prespray and hallways. I try to strictly charge only square footage.
- What is your typical process for working with a new customer?
First, I inspect spot stains and traffic patterns. Next, I apply the pre-spray and spot stainers with potential agitating, if needed. Then, I start steam cleaning in the farthest room. I work my way to the closest room to the front door. After that, I check over each spot to see if the stains disappear.
- What education and/or training do you have that relates to your work?
I have a Bachelors Degree in Business from Hiram College