FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is straightforward and included on every quote and even on our printed paperwork. Our quotes are for labor only. The only fee that we have is a $20.00 charge if you need us to pick up your paint or any supplies for your job that would need to be purchased from a store.
- What is your typical process for working with a new customer?
First we quote the job out based on the information that is provided. Then we come out to your home and provide you with an official written quote. If hired, we then have a small contact to protect the both of us and collect a small deposit ($50 to $100 depending on the size of your job) to reserve the time to complete your project. We can provide you with receipts and our signatures. Once completed and you are 100% satisfied, we collect the rest of the balance due and give you a free 30 day touch up guarantee.
- What education and/or training do you have that relates to your work?
We have over 50 years of combined experience since we both started doing this at such a young age. Although we had “regular” jobs over the years, we have never stopped painting or doing home improvements for friends, family and ourselves.