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Pick Up Movers LLC Cleveland, OH
Pick Up Movers LLC Cleveland, OH

Pick Up Movers LLC Cleveland, OH

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Introduction
Pick Up Movers does local moving, long distance moving and more. When contacting us please include your from zip code as well as your destination zip code so that we can give you the most accurate quote. As the owner - I go on a lot of the myself. I also give free personal onsite estimates as needed. We are experienced movers who have worked together a long time, which is crucial when it comes to moving the very heavy pieces going into tight spots. The satisfaction of a client taking time out of their day to provide their feedback of their service experience, and to commemorate the hard work of their crew is what feels us with pride and joy.
Overview

Hired 48 times

Background checked

Verified business

35 employees

12 years in business

Business hours

Sun9:00 am - 5:00 pmMon9:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, Square cash app, Venmo, and Zelle.

Social media

Instagram

Projects and media

27 photos

Projects and media

27 photos

Specialties
Extra services

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Move distance

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Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Great 4.7

43 reviews

5
89%
4
2%
3
2%
2
0%
1
7%

Read reviews that mention:

pro avatar
Mario C.
Jul 10, 2024
·

Hired on Thumbtack

Hired on Thumbtack

My friends, take a moment to read the one-star reviews. They are not far from the truth. Pick-Up Movers is adept at refuting unfavorable comments, and they certainly have the right to defend their position. However, if you look closely at these reviews, you’ll notice a consistent pattern: Pick-Up Movers often refuses to take even the slightest bit of accountability for their mistakes or consider ways to improve their service. Now , the problem wasn’t with the movers themselves; they were efficient and respectful. But they were not on time for the pick up or for the delivery. I was told the movers would arrive by 9am. They finally arrived at 7:30pm. The root of my issues with Pick-Up Moveds lay squarely with Frank. Frank embodies a classic case of a business leader overwhelmed by his responsibilities, yet lacking the infrastructure to communicate effectively about his drivers, the whereabouts of your belongings, and the arrival dates. Frank’s communication, I regret to say, falls short. His operational skills and procedures are inefficient, and he tends to be short-tempered. When you push back, even slightly, he gets defensive. While he can reschedule the arrival of equipment as many times as he pleases, any request for flexibility on your part is met with attitude and a temper. When things go wrong, Frank is quick to make excuses and deflect blame onto others. He speaks of ethical practices, but his actions tell a different story. I understand that his job as a dispatcher is complex, with many moving parts. However, if you're looking for a company that genuinely cares for its customers, Pick-Up Movers is not the choice. If you need a business that communicates effectively and is flexible when issues arise, Pick-Up Movers will not meet your expectations. If peace of mind during a big move is what you seek, Pick-Up Movers will disappoint. In the end, my belongings did arrive at their destination, with only a few minor scrapes on the end tables. But let me be clear: this company can and must do better in its logistics implementation and customer care. It’s time for Frank and his team to step up and deliver the quality service that every customer deserves.

Details: 1 bedroom home • 11 - 20 boxes • Load via passenger elevator • Unload via stairs • 250 - 500 miles

Long Distance Moving
pro avatar
Lasandra E.
Apr 4, 2024
·

Hired on Thumbtack

Hired on Thumbtack

Praveen and his crew were very professional and efficient. They took very good care of my items and communication was flawless from the time of pick up all the way through completion.

Details: 2 bedroom home • 41 - 100 boxes • Load via freight elevator • Unload via stairs • 250 - 500 miles

Long Distance Moving
pro avatar
Nicole W.
Feb 1, 2022
·

Hired on Thumbtack

Hired on Thumbtack

This was by far the best moving experience we have ever had! They helped us move from OH to GA with absolutely no hiccups and for a fair price. I wouldn't hesitate to call them again for a move; they promised white-glove service and delivered on it.

Details: Studio • Furniture assembly and disassembly • 11 - 20 boxes • Load via stairs • Unload via stairs • 500 - 1,000 miles

Long Distance Moving
pro avatar
Laura K.
Jan 12, 2022
·

Hired on Thumbtack

Hired on Thumbtack

I found myself in a situation where I needed to hire movers quickly after my moving arrangements fell through. Within 30 minutes of inquiring about Pick Up Movers' availability I received both a professional written response in my inbox and a call directly from the company. They walked me through my estimate - and reassured all of my worries/concerns. The actual movers worked swiftly, communicated with me about their ETA, and explained all of the paperwork. Payment was so easy because I was able to do it all digitally. Some of the reviews I have read have been negative, but I really had the opposite experience. One in particular that I read stated that "the movers asked for a tip up front." The movers explained the process of gratuity to me, but expected nothing - they simply wanted to express how it works - and I basically had to chase them down to give them the gratuity when they were finished with the delivery because they did not anticipate or expect it at all and were so thankful for the support (not as thankful as I was for their hard work!) All of this was done the DAY AFTER CHRISTMAS - I am shocked that Pick Up Movers was able to accommodate my needs over a busy holiday season, and I would recommend them to anyone.

Details: 1 bedroom home • 21 - 40 boxes • Load flat; no stairs or elevator • Unload flat; no stairs or elevator • 500 - 1,000 miles

Long Distance Moving
pro avatar
Brooke T.
Jan 5, 2022
·

Hired on Thumbtack

Hired on Thumbtack

Fabulous moving company. I have moved several times in the past few years. This was by far my best moving experience. Professional, careful, completely prepared. Communication was excellent. Thanks for making our move as painless as it could be.

Details: 1 bedroom home • Furniture assembly and disassembly • Packing • 11 - 20 boxes • Load flat; no stairs or elevator • Unload flat; no stairs or elevator • 500 - 1,000 miles

Long Distance Moving
Credentials
Business Verified

Pick Up Movers LLC Cleveland, OH verified

Background Check

Liubov Lapukhova

FAQs

  • What advice would you give a customer looking to hire a provider in your area of work?

    We strive to be the best movers you ever hire-and if you use us once we do our best to have you use us forever.We have many repeat customers.

  • What questions should customers think through before talking to professionals about their project?

    I really wished customers knew that moving is not a brute profession, but it involves thinking, and planning. Loading a truck is like playing a tetris game. many novice movers don't understand the importance of packing that truck tight, and right. This ensures that everything fits. Also, that movers may not ask, but we enjoy tips and food. It makes the job go smooth. LOL!

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