- What should the customer know about your pricing (e.g., discounts, fees)?
I will give a lot of options if the customer is interested in options. If not, it is very simple system - one price!
- What is your typical process for working with a new customer?
First have a phone conversation to determine if it makes sense that we take it a step further and meet in person
- What education and/or training do you have that relates to your work?
I attend the National Roofing Conference Expo, as well as training from Ohio Roofing Contractors Association and Roofing Company seminars, like Carlisle, Truco, GAF, Uniflex and JM