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WideIT Network Support

Usage type
Service type

It’s free, with no obligation to book


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If you hire this pro, you’re covered by a money-back guarantee. Learn more

About
I provide professional IT support for small businesses and advanced home users that need more than basic tech help. With over 5 years of certified experience in network support, I help clients make better technology decisions, improve reliability, and get more out of the systems they already use. You don’t need to keep up with every new router, software platform, security tool, or cloud service — that’s my job. I stay current with business technology so I can recommend solutions that fit your needs without overcomplicating things or selling you unnecessary equipment. Common projects include: - Small business and advanced home network design - Network upgrades and troubleshooting - Software and hardware recommendations - Computer and workstation configuration - Email/phone recommendations & support - Ongoing technology planning and support My goal is to become your trusted technology advisor — someone you can call before buying new equipment, changing software, upgrading your network, or making a technology decision that could affect your home or business. For clients who want ongoing access and support, I also offer monthly support plans. These give you a reliable point of contact for questions, recommendations, troubleshooting, and technology planning without having to search for a new technician every time something comes up. Whether you need help with a specific project or want an ongoing IT relationship, the focus is the same: practical advice, reliable systems, and technology that actually fits the way you work.
Overview

Serves Cleveland, OH

Background checked

3 employees

6 years in business

Business hours

SunClosedMon7:00 am - 7:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Stripe, Venmo, and Zelle.

Services offered
Service type
Usage type

Commercial (Office)

Device type

Computer

Telephone system

Router

Reviews

Customers rated this pro highly for value, responsiveness, and professionalism.

5.0

1 review

5

100%

4

0%

3

0%

2

0%

1

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Your trust means everything to us. Learn about our review guidelines.


pro avatar
Sam G.

1 day ago

Mac was extremely helpful with my recent password overhaul for my business after realizing how open we were to hacking. He was fast to respond and shared an enormous amount of knowledge that was pretty easy to understand, even if I don't remember it all. He set so much up correctly and walked me through how to use it and has been just a call away since. Highly recommend.
Credentials
Background Check

William Hancock

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