WideIT Network Support
Usage type
Service type
It’s free, with no obligation to book
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If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
I provide professional IT support for small businesses and advanced home users that need more than basic tech help. With over 5 years of certified experience in network support, I help clients make better technology decisions, improve reliability, and get more out of the systems they already use.
You don’t need to keep up with every new router, software platform, security tool, or cloud service — that’s my job. I stay current with business technology so I can recommend solutions that fit your needs without overcomplicating things or selling you unnecessary equipment.
Common projects include:
- Small business and advanced home network design
- Network upgrades and troubleshooting
- Software and hardware recommendations
- Computer and workstation configuration
- Email/phone recommendations & support
- Ongoing technology planning and support
My goal is to become your trusted technology advisor — someone you can call before buying new equipment, changing software, upgrading your network, or making a technology decision that could affect your home or business.
For clients who want ongoing access and support, I also offer monthly support plans. These give you a reliable point of contact for questions, recommendations, troubleshooting, and technology planning without having to search for a new technician every time something comes up.
Whether you need help with a specific project or want an ongoing IT relationship, the focus is the same: practical advice, reliable systems, and technology that actually fits the way you work.
Overview
Serves Cleveland, OH
Background checked
3 employees
6 years in business
Business hours
SunClosedMon7:00 am - 7:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Stripe, Venmo, and Zelle.
Services offered
Service type
Usage type
Commercial (Office)
Device type
Computer
Telephone system
Router
Reviews
Customers rated this pro highly for value, responsiveness, and professionalism.
5.0
1 review
5
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4
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1
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Sam G.
1 day ago
Credentials
Background Check
William Hancock