FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Labor is $65 per computer or device Labor for other IT services such varies but starts at $65 Travel to get parts is $10 if far outside of Columbus Area
- What is your typical process for working with a new customer?
When a customer calls for service, I get a brief description of the problem you are having with your computer. I provide the fee and any information I have at the time regarding any issues or needs. Since we are mobile only I only need the customer to provide their name and address.
- What education and/or training do you have that relates to your work?
Computer Repair Technician and Networking Technician since high school, certification courses, and training.