If you need help right away, please reach out.
I can ususally get to you same day or next day.
No charge to look and no charge if I can't fix it.
Please read my reviews. That is exactly what I will do for you.
I always figure the best way to do things and fix what I can before replacing it.
I have also plumbed food trucks and can install battery backup sump pump systems as well.
I can also add a bidet to your existing toilet.
20+ years experience
Overview
Current Top Pro
Hired 267 times
Background checked
1 employee
26 years in business
Business hours
SunClosedMon12:00 am - 11:59 pm
Payment methods
This pro accepts payments via Check, Credit card, Square cash app, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
2023
2022
Services offered
Sewer and water systems
Municipal water
Well water
Septic tank
Property type
House
Condo/Apartment
Townhouse
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Exceptional 5.0
220 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Ray W.
May 13, 2026
•
Hired on Thumbtack
He was responsive and worked quickly. We had a toilet issue, and he fixed it fast with no hassle. His pricing was fair, and the overall service was excellent. I definitely plan on using him again soon for a toilet replacement.
Details: 1 toilet • Municipal water (most common) • House
Toilet Repair
Gary C.
Mar 16, 2026
•
Hired on Thumbtack
I had several plumbing issues that I wanted to have resolved and I had issues with two of my toilets.
The response time was prompt.
I had two toiletsrepaired and multiple basement copper piping leaks repaired, also.
Reasonable costs, nice guy, professional service and I really appreciate his help.
if any person is in despair with any plumbing issues or toilet problems, I highly recommend Golden Touch💯
Keep up the great work man!
Details: Yes, repair is urgent • Leaking (problem area known) • House
Plumbing Drain Repair
Colin B.
May 15, 2026
•
Hired on Thumbtack
I had a fantastic experience working with Bill. Finding a reliable professional can be tough, but he exceeded all my expectations. He was fast to respond, showed up and worked quickly, and demonstrated real integrity for my two toilets that needed work. His pricing was completely honest and fair, and he didn't overcharge for the work. If you need someone dependable, hire Bill!
Details: 1 toilet • Municipal water (most common) • Condo/Apartment
Toilet Repair
Marc M.
Jul 23, 2026
•
Hired on Thumbtack
Super happy with the communication and results with our toilet install. As he was wrapping it up he saw a hairline crack in the bowl, and hung around for a little bit while we ran out to get a replacement.
Details: Replace an existing toilet • 3 toilets
Toilet Installation or Replacement
Michelle M.
May 7, 2026
•
Hired on Thumbtack
Had a fantastic experience with Golden Touch. I had 2 old toilets that needed to be replaced. He was reasonably priced, very responsive, and flexible with scheduling.
Details: Replace an existing toilet • 2 toilets
Toilet Installation or Replacement
Credentials
Background Check
William Golden
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is generally much less than the larger companies.
What is your typical process for working with a new customer?
Happy to have you. look forward to working together.
What education and/or training do you have that relates to your work?
Factory training from the following manufacturers:
Moen
American Standard
Rheem, AO Smith, Bradford White
Delta
Zoeller, Liberty, Myers, Hydromatic
Fluidmaster
Kwikset
Insinkerator
Mfg. Certified
Tractpipe, Wardflex
Bachelor of Science, Franklin University
ACS, Associate of Customer Service
OSHA Certificates
Arc Flash
Confined Space
