FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Canaima Flooring believes in clear and honest pricing. We provide detailed estimates upfront so customers know exactly what to expect, with no hidden fees. Pricing depends on the type of flooring, materials selected, and project size. We strive to offer fair, competitive rates and may offer discounts for larger projects or repeat customers.
- What is your typical process for working with a new customer?
We start with a consultation to learn about the customer’s vision, needs, and budget. This may include an on-site visit to take measurements and evaluate the space. After that, we provide flooring recommendations and a clear estimate. Once approved, we schedule the installation and complete the work efficiently, cleanly, and with attention to detail. We finish with a walkthrough to ensure the customer is completely satisfied.
- What education and/or training do you have that relates to your work?
Our team has hands-on training and extensive experience in flooring installation and preparation. We stay current with industry best practices, proper installation techniques, and manufacturer guidelines to ensure long-lasting, high-quality results on every project.