Mr. Russell came to my service after I experienced a difficult situation with another contractor. I needed a new electric panel installed, outlets and switches repaired, a hot water tank repaired or replaced, and a main stack leak repaired. Mr. Russell came right out to do the work and sent pictures to me of before and after, since I am out of town. He said the hot water tank only needed a drain valve replaced, not the whole tank replaced. He suggested replacing a pull-chain type light in the basement with a switch. He moved washer and dryer outlets so they would be up to code. When I arrived a day later to see the final results, Mr. Russell showed me everything he had done and showed me which lights or switches had shorts that had needed to be repaired.
He saw that work had not progressed on repairs in our house, and he offered his services to remove some construction rubbish from outside, if it was not picked up. He also told me he could get someone who would be able to complete the repairs if needed.
Mr. Russell is returning tomorrow to fix the leak in the main stack. He was hesitant to do it at first, because another plumber had already attempted to fix it by replacing toilets. It still leaks, and the plumber has not been around. Since I know Mr. Russell will show up and get it fixed, I asked him to do the job.
Mr. Russell is very professional, displaying much expertise in his work. I highly recommend him to anyone looking for electrical or plumbing services.