- What should the customer know about your pricing (e.g., discounts, fees)?
There is a state mandated fee of $5.00 per stamped document. The travel & convenience fee is $35.00 depending on distance.
- What is your typical process for working with a new customer?
Introducing myself and answering any questions asked about the process. I also love interacting with my clients and making them feel comfortable during the process.
- What education and/or training do you have that relates to your work?
I managed a loan processing and mortgage broker office for 10 years. I am very familiar with having sensitive mortgage and other documents processed and signed. I am also a certified loan signing agent and notary in the state of Ohio as well as an ordained minister since October 2011.