FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
First time customers are offered 10% discount. Customers that enter into 6-12 months agreement receive 15% discount.
- What is your typical process for working with a new customer?
Intro phone call. Walk thru for initial bidding. Discounts offered. Communication process to get started if interested in moving forward.
- What education and/or training do you have that relates to your work?
EMS owner has 2 year business degree. Multiple business certifications. EMS also has certified training in cleaning and sanitation.