FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I provide discounts on my services: weekly cleaning - 20%, every two weeks - 15%, once a month - 10%.
- What is your typical process for working with a new customer?
Our process of working with new clients includes the following steps: 1.Contact and Service Request: The client contacts us by phone, email or through our website to request the necessary cleaning services. 2.Free assessment and consultation: We offer a free assessment of the scope of work and consultation, during which the specifics and requirements of the client are discussed. 3.Offer and agreement of terms: After evaluation, we provide the client with a detailed offer, including the cost of services, proposed tariffs, deadlines and other conditions. We discuss these conditions and make adjustments if necessary. 4.Schedule planning and coordination: After agreeing on the terms, we agree on the schedule of work, taking into account the convenience of the client. 5.Execution of the order: Our specialists carry out the work in accordance with the agreed plan. We provide a high standard of service and monitor customer satisfaction. 6.Feedback and adjustments: After completion of the work, we will
- What education and/or training do you have that relates to your work?
Despite the fact that the company is young, I have a lot of experience in this field. And I started the company because I love what I do. And when a person loves his job, he does it well.