FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At WP Cleaning, our pricing is transparent and competitive. We charge per visit, and rates vary depending on the size of the home and the service selected. Recurring discounts: 28% off weekly, 24% off biweekly, and 20% off monthly services (applied after the second visit). A $50 deposit is required to confirm bookings. Add-ons like inside appliances, baseboards, or laundry are available for an additional fee. In rare cases, surcharges may apply for excessive buildup or special conditions, which will be discussed upfront.
- What is your typical process for working with a new customer?
We start by understanding your home’s layout and cleaning needs through a quick consultation or booking form. After confirming the job details and receiving your deposit, we assign a trained team to your appointment. We always arrive on time, communicate clearly, and follow up after the service to ensure satisfaction.
- What education and/or training do you have that relates to your work?
Our team is trained in proper cleaning techniques, product safety, cross-contamination prevention, and time-efficient task organization. We also follow checklists and standardized procedures to ensure consistent, high-quality results in every home.