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About
Cutting Edge Flooring Services has been serving the greater Cincinnati area since 2013. We pride ourselves in providing excellent customer service, superior installation, and flooring at a great value. Your satisfaction is my #1 priority.
Overview
Hired 3 times
Background checked
6 employees
13 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, Credit card, PayPal, and Venmo.
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Exceptional 5.0
7 reviews
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Read reviews that mention:
Greg C.
Jun 18, 2020
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Hired on Thumbtack
Tony and his team did an excellent job on our floors. They went out of the way to help us solve problems. Tony was up front about pricing and changes. Was a pleasure to work with him.
Details: 2,001 - 3000 sq ft • 2 rooms • Stairs • As recommended by professional • I'd like the pro to buy the carpet • Residential
Carpet Installation
Dagmar A.
May 7, 2020
I highly recommend Cutting Edge for all of your flooring needs. Tony Hopkins, the owner, was very great to work with. We love our new bedroom carpet. I am also getting our family room, kitchen and dining room done in 2 weeks. Can’t wait! We were very pleased with their work, the quality of the carpet and their prices. Check them out! You will be impressed.
Michelle J.
Jun 5, 2020
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Hired on Thumbtack
Very professional and quality work. Love the new floor.
Details: Laminate • 751 - 1,000 sq ft • Laminate • Homeowner or property manager (not done) • Home
Floor Installation or Replacement
Andrew S.
Apr 1, 2020
Cutting Edge Flooring was a great choice for our family’s needs. Their customer service, timeliness, and value were excellent. We dealt with multiple companies before going with Cutting Edge, and we made the right choice!
Jason H.
Mar 30, 2020
Cutting Edge provides high quality work, and I highly recommend them
Credentials
Background Check
Robert Hopkins
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
As a smaller flooring business we have more flexibility in our pricing. We always want to provide excellent service and quality at a fair price. If our pricing requires us to cut corners we will simply pass on the job. You can rest assured that you will get a fair value with exceptional service from Cutting Edge Flooring Services.
What is your typical process for working with a new customer?
My process is dictated by the customers needs. Typically we completed an in home review of your project. We will review and find the right flooring product, then I will give you a quote. If you agree with the quote we will work on a good install date. Our installation crews will contact you to
understand any special requirements and discuss prep you will need to complete. Once your flooring is installed we will review for your satisfaction. When you are completely satisfied we will send you and invoice for final payment. Lastly we will share manufacturers warranties and answer any final questions. If you can we would love a review by you to help us successfully earn new business. We do our best to make the process as smooth and painless as possible.
What education and/or training do you have that relates to your work?
I’ve been in small business for over 20 years. I’ve attended several flooring training courses put on by the major suppliers. I received a BA Business Degree from Indiana Wesleyan University.
