FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Transparent Pricing: At Tenere Home Repair, we believe in fair, honest, and transparent pricing. We charge a Per Project Rate and Hourly Rate for Furniture assembly, so you know exactly what to expect before we pick up a tool. No Hidden Fees: We treat your home like our own, which means no surprise fees, no hidden costs, and no high-pressure upsells. Value & Quality: We focus on getting the job done right the very first time. While we might not always be the cheapest quote in town, our pricing reflects quality craftsmanship and reliable service that saves you money and stress in the long run.
- What is your typical process for working with a new customer?
We make working with us as smooth and stress-free as possible. Here is our step-by-step process: Step 1: Free Consultation & Quote – Message us to discuss your project! We listen closely to your needs and provide a free, accurate quote. Step 2: Clear Scheduling – We value your time. Once you approve the quote, we pick a date and pride ourselves on always showing up exactly on time. Step 3: Quality Craftsmanship – Whether we are repairing a window screen, laying flooring, painting, or doing custom carpentry, we work efficiently and treat your space with total respect. Step 4: Final Approval – We don't consider the job finished until you review our work and confirm that your home is looking beautiful, functional, and safe.
- What education and/or training do you have that relates to your work?
Years of Proven Experience: We have been proudly serving Columbus homeowners since 2022, building a reputation for hands-on expertise across a wide range of trades, including carpentry, flooring, painting, and window screen repair. Ongoing Learning: To ensure we always deliver the best results, we keep up with the latest industry standards, modern tools, and local building safety codes so your home upgrades are built to last.