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Toilet Installation or Replacement
James was very professional. He installed three toilets and kept us informed of a few issues along the way. He left the worksite clean. I would hire them again.Apr 29, 2020Verified
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License Type: Plumbing Contractor (OH)
- What should the customer know about your pricing (e.g., discounts, fees)?We like to see the job first hand to give a proper quote. We give all inclusive, no haggle pricing, that way there isn't any sticker shock at the end of the project. 10% discount for all teachers and first responders!
- What is your typical process for working with a new customer?1. You'll receive a call from our all star office manager Tamiko. She will work with you to figure out the best time/day for a technician to come out and check out the project. 2. Our technicians will give an all inclusive, no haggle quote. If you're happy with it, we'll start work right then and there or schedule another time to come out, whichever works best for you. 3. Once the repair or installation is complete we will clean our work areas and prepare the invoice. Invoices can be paid online with a credit card, by check or cash. 4. All work completed comes with a One-Year warranty unless expressed otherwise during the quote process.
- What education and/or training do you have that relates to your work?I'm a second generation plumber. I've been turning wrenches since I was a kid.