FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We are rolling out by the fall. Numiurs scholarships for our life coaching, tutoring, and athletic development sections. We use a sliding fee scale based on our baseline price for services. In doing research in the field our fees are already more than half of the people we have found doing similar work. We are here to make an impact on peoples lives and feel that having large fees do not benefit either side.
- What is your typical process for working with a new customer?
The typical process works like this: 1. We either connect with you to schedule initial consultation or you connect with us on your desire to begin services. 2. We do general intake process to make sure we understand what roles Elevate U can achieve in your family's life. 3. We connect you with your coach and they do quantitative goal setting with you and have you sign needed paperwork to determine length of service, consent for services, and possibly do payments for for sessions or upcoming sessions. Connect you wiht our online customer portal (scheduling, payment process at times, communication, document library, and etc) and our online "homework" site as well. 4. We begin rapport building throughout this process with you and child and schedule out upcoming meeting. 5. We begin services all the while working with the individual and the family as a whole. 6. At review time (Usually 2-3 months from beginning goal setting) will go over initial goals. We will breakdown together individual growth areas and will either keep or adjust coach's role within the family.
- What education and/or training do you have that relates to your work?
All our coaches are trained in their program areas: 1 Our academic coaches will be trained on the individual subjects and usaully be either have a major in: Elementary Education, High Education, Specific Subject Major (i.e. Mathmatics, english, history, or etc) If they are not specific to the major have attained the correct experiences in those subjects to teach to aid in your students goals. 2. Athletic Coaches will have specific training or experiences in sport or fitness activities to be able to both connect well with individual and improve on specific goals with the individual.