FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Estimates are good for one year. Military and senior savings available. Ask about our current schedule incentives. We offer many affordable payment options.
- What is your typical process for working with a new customer?
First step: Contact us!!! Second step: Set an appointment for an in home consultation. “What to expect?” … design/ estimate. Third step: Sign written agreement and get your project underway! Fourth step: secondary measurements prior to material order. Fifth step: HHI will issue an install date and give a completion date. Smaller projects typically will be within 4-6 weeks, larger projects will be 8-10 weeks from signed authorization. All pending on supply chain. Sixth step: HHI will promptly arrive at your home for installation of your project, complete project within said timeline and exceed your expectations, you’ll love coming home! 7th step: Please pay all balances at completion. We have many affordable payment options available. 8th step: Refer friends and family!
- What education and/or training do you have that relates to your work?
10+ years in home remodeling and custom carpentry.