If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
As a disabled veteran owned business we strive to make sure we offer the absolute highest quality and reliability in our services. We have invested in the best available technology to complete the task as efficiently as possible...
Overview
Hired 19 times
Serves Lorain, OH
Background checked
License verified
21 employees
27 years in business
Business hours
SunClosedMon8:00 am - 4:00 pm
Payment methods
This pro accepts payments via Check and Credit card.
Customers rated this pro highly for work quality, responsiveness, and value.
Very good 4.6
43 reviews
5
86%
4
5%
3
0%
2
0%
1
9%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Ambarish R.
Oct 12, 2021
•
Hired on Thumbtack
The person who came to our house to fix the plumbing issue was very good. His name is Tom and i can tell he was one of the friendly guys i have met in recent years. i have posted so many questions and he answered all of them
Details: Yes, repair is urgent • No, the building is not currently flooded • Leaking pipes • Other plumbing system issue • Sink • Condo/Apartment
Plumbing Pipe Repair
Bekah H.
Sep 2, 2019
•
From Google
Jordon did a great job and gave me hope back in reliable honest contractors. Couldnt be more pleased and blessed to have reliable on my side for all my plumbing basement waterproofing needs!
Reliable Contractor Services's reply
Thank you sincerely for your kind words. Hopefully others will learn of our professional services through the extra effort you provided us.
Andrew B.
Apr 28, 2021
•
Hired on Thumbtack
Extremely pleased with the service provided. They were able to detect and correct a simple issue someone else thought was going to be a 1,000 dollar project. Highly recommend.
Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • Drain issues • Sink • House
Reliable Contractor Services's reply
Thank you for your five star review Andrew! The Reliable Basement & Drain Reliable Contractor Services team is delighted we could serve you so well.
Plumbing Pipe Repair
Savannah B.
Aug 15, 2019
•
From Google
My Dad had ordered stone from reliable basement and drain. Bob brought out the stone and he did such a great job that we didnt even have to move it around or spread it. The employees at reliable are always so helpful and prompt. I would highly recommend reliable basement and drain and will continue using them in the future.
Reliable Contractor Services's reply
We want to personally thank you Savannah and your Dad for choosing us and leaving kind words so others will learn of our services. We really appreciate your review and hope you will call us in the future.
Daniel S.
Sep 4, 2019
•
From Google
It's in the name. Reliable definitely saved the day...i was expecting the worst and Jordon came through BIG TIME. Multiple calcium rocks built up in my utility drain and Jordon was DETERMINED to get all of the debris out of my drain. Unbelievable customer service and a very hard worker. Thank you Reliable for sending Jordon! - Danny
Reliable Contractor Services's reply
We want to personally thank you Daniel for choosing us and leaving kind words so others will learn of our services. We really appreciate your review and hope you will call us in the future.
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We offer competitive pricing to start but do advertise specials offers on our website and other mediums. We make a concerted effort to follow up with the customer to make sure our solution was a success.
For some of our many customer testimonials go to reliable drain dot com /testimonials.
What is your typical process for working with a new customer?
Setting up an appointment, asking questions about your potential plumbing, drainage or waterproofing problems, and following up with a professional technician meeting the customer in person, showing up on time clean, and courteous to any customer questions. We are licensed bonded and insured and take precautions to show up with all parts and equipment needed to start where we are not running around to maximize hours and money efficiencies for both the customer and ourselves.
What education and/or training do you have that relates to your work?
Multiple licenses including OH plumber license #23730. Master Plumber credentials.
