If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Since its inception 42 years ago, the company has had one goal in mind–to be the best residential plumbing, heating and cooling, and electrical services company in the Greater Cleveland area. Since we started out with the first truck, our company has grown into the largest home services company in Lake County.
Overview
Hired 13 times
Serves Mentor, OH
Background checked
77 employees
44 years in business
Business hours
SunClosedMon12:00 am - 11:59 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Customers rated this pro highly for responsiveness, punctuality, and work quality.
Great 4.8
104 reviews
5
93%
4
1%
3
0%
2
3%
1
3%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Mike G.
1 month ago
•
From Google
Patrick was absolutely fabulous. Great at explaining our problem, fixing it and perhaps the most personable technician i have ever dealt with. Thank you Patrick. I wanted to add, he came from the east side to the west side, after regular hours. He went above and it was really helpful.
Anderson HVAC, Plumbing & Electrical's reply
Thank you so much for your kind words, Mike! We're thrilled to hear that Patrick provided such excellent service and made a positive impression. Your feedback means a lot to us at Anderson HVAC, Plumbing & Electrical.
Megan H.
1 month ago
•
From Google
Billy came out today and was absolutely wonderful. He walked me and my husband through the different options we had with our system repairs and answered our questions with no judgement and clarity. I appreciate how respectful he was and look forward to continuing our work with Anderson in years to come!
Anderson HVAC, Plumbing & Electrical's reply
Thank you, Megan, for your kind words! We're thrilled to hear that Billy provided you and your husband with clear options and respectful service. We appreciate your trust in Anderson HVAC, Plumbing & Electrical and look forward to assisting you in the future!
Josh L.
Aug 4, 2026
•
From Google
After a severe lightning storm caused a power surge that damaged two of our mini-split systems, we had two different HVAC companies attempt to diagnose and repair the problem without success. We then called Anderson Heating & Cooling, and that's when Dustin stepped in.Dustin has been to our property three times, and every visit has been professional, thorough, and productive. He is knowledgeable, courteous, and takes the time to troubleshoot problems instead of looking for the easy way out. His expertise with mini-split systems is outstanding.Most importantly, Dustin was able to identify and solve an issue that no one else had been able to figure out. That level of skill and persistence is hard to find. It's clear he takes pride in his work and genuinely cares about getting the job done right.As the Building and Grounds Maintenance Manager at Standing Rock Farms, I work with contractors on a regular basis, and Dustin is one of the best technicians I've had the pleasure of working with. I highly recommend Dustin and Anderson Heating & Cooling to anyone looking for honest, knowledgeable, and dependable HVAC service.
Anderson HVAC, Plumbing & Electrical's reply
Thank you for taking the time to share such a thoughtful review. We know how frustrating it must have been to deal with repeated issues after the lightning storm, and we're honored you gave Anderson HVAC, Plumbing & Electrical the opportunity to help. We're thrilled Dustin was able to track down the problem after others were unable to and get your mini-split systems working again.
We'll be sure to share your kind words with Dustin. His dedication to thorough troubleshooting, technical expertise, and doing the job right truly reflects the standard we strive to deliver. Hearing this recommendation from someone who works with contractors professionally makes it even more meaningful.
Thank you for your trust and for choosing Anderson HVAC, Plumbing & Electrical. We sincerely appreciate your recommendation and look forward to being there whenever you need us.
Wendy H.
Jun 4, 2025
•
Hired on Thumbtack
Really appreciate the quick response and professionalism of the folks at Anderson! They were able to resolve the drainage issue quickly and made sure they communicated at every step. Thank you!
Details: Yes, repair is urgent • Multiple drains have issues • Clogging • Slow draining • Unpleasant odor • House
Anderson HVAC, Plumbing & Electrical's reply
Thank you so much for the kind words, Wendy! We're thrilled to hear our team at Anderson was able to resolve your drainage issue quickly and keep you informed throughout the process. Clear communication and prompt service are what we strive for. We truly appreciate your trust and support!
Plumbing Drain Repair
J C.
1 month ago
•
From Google
Brian came out for a repair and consultation on a new central air unit, he was VERY courteous, respectful and great with dogs!I hope we can get him back again if something goes wrong.
Anderson HVAC, Plumbing & Electrical's reply
Thank you for the wonderful review! We're so glad Brian provided such a positive experience. Arriving on time, treating your home with respect, and taking the time to discuss your repair and replacement options are all things we strive for. We're especially happy to hear he won over your dogs, too! We'll be sure to share your kind words with Brian. Thank you for choosing Anderson HVAC, Plumbing & Electrical—we'll be here whenever you need us.
Credentials
Background Check
Tyler Polak
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is designed to be transparent and fair, ensuring that you receive quality service without unexpected surprises! We offer competitive rates and provide detailed estimates before any work begins, so you know exactly what to expect. Additionally, we have seasonal discounts and promotions that can help you save on your HVAC, plumbing, or electrical needs.
What is your typical process for working with a new customer?
When we begin working with a new customer, we prioritize clear communication and understanding of your specific needs. After the assessment, we provide a comprehensive proposal outlining the scope of work, cost estimates, timelines, and any available options. Our skilled technicians perform the work with professionalism and care.
What education and/or training do you have that relates to your work?
Our technicians are factory trained and qualified to work on all brands of plumbing, heating, air conditioning, indoor air quality, and refrigeration equipment. They also hold all the following certifications: North American Technical Excellence (NATE), Environmental Protection Agency (EPA), and Carbon Monoxide (CO). Our staff regularly participates in ongoing training and development programs. Our commitment to professional development underscores our dedication to delivering the highest quality service to our customers.
