FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing reflects licensed, insured, professional work—not handyman labor. We provide clear, upfront estimates based on scope, access, materials, and code requirements. We do not charge hidden fees Pricing includes proper installation, code compliance, and cleanup Complex installs (in-wall wiring, dedicated circuits, advanced systems) are quoted after review Small service calls may have a minimum service charge Design, troubleshooting, or rework of existing systems may carry additional labor We occasionally offer bundle pricing when electrical and home theater work are completed together. We focus on long-term, reliable solutions—not the lowest bid.
- What is your typical process for working with a new customer?
Initial conversation We review your goals, space, and timeline to confirm fit and avoid surprises. Site review or photos (if needed) For anything beyond basic installs, we review photos or schedule a site visit to verify access, wiring paths, and electrical requirements. Clear estimate You receive an upfront estimate or scope-based pricing before work begins. Scheduling & prep Once approved, we schedule the work and communicate what to expect before arrival. Professional installation Clean, code-compliant installation with attention to detail and respect for your home. Final walkthrough We test the system, review operation, and make sure everything is working as intended.
- What education and/or training do you have that relates to your work?
Education & training related to our work Techkinect is led by a licensed Ohio Master Electrician with formal training in electrical systems, low-voltage infrastructure, and advanced audio/video integration. Our team has hands-on experience and manufacturer training across: Residential and commercial electrical systems Home theater and surround sound systems Structured cabling (CAT6, fiber, in-wall wiring) Networking, lighting, and system integration Code compliance, safety standards, and best practices We stay current with evolving technology, electrical codes, and installation standards to ensure every project is safe, reliable, and built to last.