After getting several quotes for carpet cleaning after a move out (rental home) we found Michigan Carpet to be comparable if not better than most. However, Don was extremely courteous and went above and beyond in the customer service department. Don was able to flex with our move schedule and the gentlemen he sent out to do the work was rite on time, very professional and actually finish early and still did a beautiful job. There were even a few pet marking that had previously gone unseen and Michigan Carpet was able to get them out no issues.
We decided to call them a couple weeks later for a second home that was being turned over and we had the exact same fantastic service as the first time. In fact his unit had been cleaned by a large name company six months before and they didn't remove all of the soap residue so we ended up with nasty dirt trails throughout. Michigan Carpet was able to restore the carpet like new. It has been three months since our service and the carpets still look great! We will not hesitate to use Michigan Carpet, or refer them in the future.