Roto-Rooter Plumbing & Water Cleanup
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Drain problem
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Introduction
Roto-Rooter is the leading provider of plumbing and drain cleaning services in the United States. With over 80 years of experience, we have built a strong reputation for reliability and skilled technicians. We are available 24/7 and ready to tackle any issue and ensure customer satisfaction.
Overview
Hired 11 times
Background checked
9 employees
91 years in business
Business hours
SunClosedMon7:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Projects and media
4 photos
Projects and media
4 photos
Reviews
Customers rated this pro highly for value, professionalism, and responsiveness.
Excellent 4.9
48 reviews
5
98%
4
0%
3
0%
2
0%
1
2%
Read reviews that mention:
Past Customer
Feb 8, 2024
·
From Google
From Google
Our technicians Hayden and Rory were Great. Kept me informed on what they were doing and had our drain cleaned in no time. Very professional. I will definitely use them again.
Roto-Rooter Plumbing & Water Cleanup's reply
Hi Tracy! We are so pleased to hear that Hayden and Rory were professional, kept you informed, and had your drain cleaned quickly. We are really appreciative that you will use our services again and thank you for your kind words. At Roto Rooter, we strive to provide premier customer service and we are glad that Hayden and Rory made your experience wonderful. We value your business and thank you for your 5 star review.
Past Customer
Feb 1, 2024
·
From Google
From Google
Our technician, Sean, (I hope I spelled his name right.) was GREAT from the first second he walked in. Kind, sweet, and yet stayed professional the entire time. Was able to fix our drain issue quickly. Thank you sir for the great and kind service. Will definitely call again if needed in the future.
Roto-Rooter Plumbing & Water Cleanup's reply
Hi Sarah,
Thank you so so much for taking the time to write this wonderful 5-star review for Roto Rooter Plumbing & Drain Service! We are so grateful for your feedback and for appreciating Shawn's high-quality service. Your kind words mean so much to us and we look forward to providing you with the same great service for any future needs!
Best regards,
Roto Rooter Plumbing & Drain Service
Past Customer
Jan 29, 2024
·
From Google
From Google
The tech arrived at the beginning of the four hour window, which I appreciated and explained what he could do. Hopefully, from the drain cleanout in the basement I won't need to contact a waterproofing company. The tech even said for his own peace of mind, he would call me that evening or the next morning to make sure the water had all drained from basement.
Roto-Rooter Plumbing & Water Cleanup's reply
Hello Linda,
Thank you so much for leaving us a 5-star review and for sharing your positive experience with Roto Rooter Plumbing & Drain Service! We understand how valuable your time is and we are grateful for the opportunity to show you the quality service that we offer. Our technicians aim to provide reliable, helpful service and it is wonderful to hear that you were treated with that same commitment. We hope you don't have to contact a waterproofing company for the drain cleanout in the basement, but if you need any assistance, please let us know. If you have any further questions or concerns, our team is available anytime and happy to help. Thank you for your trust and your patronage. We look forward to hearing from you again.
Past Customer
Feb 8, 2024
·
From Google
From Google
Very prompt and professional service , the technician Zak that they sent diagnosed the problem very fast and took care of it very fast as well . I would use them again definitely!
Roto-Rooter Plumbing & Water Cleanup's reply
Hi Matthew! We are so pleased to hear that Zak provided prompt and professional service and was able to diagnose and fix the issue so quickly! We are so happy you would use us again and thank you for taking the time to provide your feedback! If you ever need us again, please don't hesitate to reach out. Thank you again for choosing Roto Rooter Plumbing & Drain Service!
Past Customer
Feb 1, 2024
·
From Google
From Google
Guy came out did a great job and explained everything of what was going. He also had no problem answering any of my questions I had for him.
Roto-Rooter Plumbing & Water Cleanup's reply
Garrett, thank you for leaving us such an amazing review! We are so glad to hear that the technician was able to explain the process to you as well as answer any questions you had. Everyone here at Roto Rooter Plumbing & Drain Service works hard to ensure that we always provide our customers with the best experience possible and your review means the world to us! Thank you for taking the time to leave us such kind words.
Credentials
Background Check
Lisa Fleck