FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Window Expo, we offer a variety of legitimate discounts for our customers. We pride ourselves on a high-integrity pricing model that does not require consumers to negotiate, in order to receive the best possible deal. At Window Expo, everyone pays the same. Furthermore, we do not employ any gimmicks or games. There are no flavor of the month discounts or fabricated buy-one, get-one free promotions. We have a simple, straight forward program that makes provisions for senior citizens, military, educators and first responders. We also provide loyalty rewards to repeat customers, as well as incentives to those who were referred to us through word of mouth. All other discounts must be earned! You read that correctly. Any additional concessions must be earned through active participation in our Discount Savings Plan. This plan allows our customers to earn savings by helping us thrive with word of mouth advertising, which has always been the secret to our growth. To learn more about how you can earn a substantial savings off your next home project, schedule a hassle-free price quote today!
- What is your typical process for working with a new customer?
Our consultations begin with questions to better understand your needs and objectives. Then we educate you on the various products and services available that will meet your needs. We help you select the most appropriate product(s) for your home and budget. Because the last thing you need is high-pressure sales tactics, gimmicks, or intimidation. We are proud to employ dedicated installers whose main focus is quality, not quantity. The work we perform on your home will include care, patience, and expertise to ensure that it looks beautiful and feels comfortable for years to come.