FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
💰 We keep pricing simple, fair, and upfront — no hidden fees or surprises. 🚛 Truck service available 👷 Labor starts at $99/hr 📦 Moving blankets and equipment included Every move is different, so pricing varies based on home size, distance, stairs, heavy items, packing needs, and overall move complexity. We’ll always provide a clear upfront quote before your move is scheduled. Deposits reserve your dedicated crew time, scheduling, and transportation logistics. Deposits are non-refundable, but may be transferred one time to a rescheduled move if at least 24 hours notice is provided. Same-day cancellations or no-shows forfeit the deposit.
- What is your typical process for working with a new customer?
⚡ We keep the process simple and stress-free: • We go over your move details • We provide a clear upfront quote • We confirm and lock in your move date • Our crew arrives on time and works efficiently while handling your items with care Communication is important to us, and we do our best to make the entire process smooth from start to finish.
- What education and/or training do you have that relates to your work?
🧰 Our team brings years of hands-on moving experience and training. We’re experienced in: • Proper lifting techniques • Safe furniture handling • Efficient loading and packing • Securing items for safe transport We also work with professional moving equipment and focus on protecting both your belongings and your home throughout the move.