FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is competitive, transparent, and built around the specific needs of your project. We don’t believe in cookie-cutter estimates—every home is different, so we take the time to measure in person, discuss your vision, and provide a clear, itemized quote with no hidden fees. We offer a range of flooring options to fit different budgets, and we’re always upfront about material and labor costs. Whether you’re looking for something affordable and durable or a high-end custom look, we’ll help you get the most value for your investment. Plus, we offer financing options to make your dream floors even more accessible.
- What is your typical process for working with a new customer?
We like to keep things simple, personal, and stress-free. It all starts with a quick conversation to learn about your project—what kind of flooring you’re interested in, your timeline, and your goals for the space. From there, we schedule a free in-home consultation where we bring flooring samples, take accurate measurements, and answer any questions you have. Once you choose the right product, we provide a detailed quote and timeline for the work. When you're ready to move forward, we handle everything—from furniture moving and floor prep to installation and cleanup. We’ll even follow up within 10 days after the job is done to make sure you’re 100% happy with the results.
- What education and/or training do you have that relates to your work?
I’ve been in the flooring industry since 2011, and over the years, I’ve completed hands-on training with top manufacturers and installation pros. My team and I stay current with the latest materials, tools, and techniques—especially for hardwood, luxury vinyl, and tile—so we can deliver top-quality results that meet modern standards. Much of what we do comes from real-world experience—over a decade of working in homes just like yours across Oklahoma City. That experience has taught us how to handle everything from tricky subfloors to custom finishes with precision and care.