FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Bigger Better Movers offers upfront, affordable, and fully transparent pricing for all moves in the Oklahoma City metro. We are 100% time-based, with no deposits, no hidden fees, and no cancellation penalties for most local moves. What you see is what you get—simple, honest pricing with no surprises. We also regularly offer seasonal promotions and weekday discounts to help keep your move as budget-friendly as possible.
- What is your typical process for working with a new customer?
Our process is designed to be fast, easy, and stress-free: You request a quote online or phone via text or call We walk through your needs—home size, items, packing services, special requests, and timing. You receive clear, upfront pricing before booking. We schedule your move and send reminders. There's never a deposit or cancellation fee. On moving day, our trained, insured team arrives on time, pads and wraps all furniture, loads efficiently, and safely delivers everything to your new home or office. Whether you need packing, moving, or both, our team handles everything with care and professionalism.
- What education and/or training do you have that relates to your work?
Our movers go through state of the art online and hands-on training, including: * Proper packing techniques * Safe furniture handling * Wrapping and padding procedures * Efficient loading strategies * Specialty-item packing (artwork, heirlooms, glass, electronics) * Customer service and communication training Our company is bonded, insured, and trained to protect your belongings just like their own.