RDA REMODELING LLC

Dear Peter, Thank you for your wonderful review and kind words! We’re thrilled to hear that you’re delighted with your newly remodeled bathroom. It was a pleasure working with you to bring your vision to life, and we’re honored by your recommendation. The before and after photos truly showcase the transformation, and we’re grateful for you sharing them! At RDA Remodeling , we’re dedicated to delivering high-quality remodeling services tailored to our clients’ needs. We look forward to the opportunity to work with you again or assist anyone in your network with their projects. Please don’t hesitate to reach out for future needs! Best regards, Raam

Thank you for the additional clarification that the $750 full home estimate is not relevant to this review, that you provided a range for a full bathroom remodel during the visit, and that you asked the client to contact you to confirm proceeding with a written estimate, which they did not do. Below is a professional, concise response to this new one-star review, using bullet points to clarify the misunderstanding, explain the interaction, and highlight your professionalism. The response removes any mention of the $750 fee, addresses the client’s failure to follow up, maintains a positive image for your business, and encourages private resolution to limit further negative public responses. — Response to Review: Dear Sarah, Thank you for your feedback. I’m sorry for the misunderstanding that led to this review, and I’d like to clarify our interaction to ensure transparency: - Home Visit Discussion: During the visit, the individual present asked about a shower pan repair and the cost of a full bathroom remodel. I explained that our team is not available for standalone shower pan repairs for the next two months but can provide comprehensive bathroom remodeling services. I provided a general cost range for a full bathroom remodel based on the details discussed. - Request for Follow-Up: I asked for someone to contact me to confirm if you wished to proceed with a full bathroom remodel, so I could prepare a detailed written estimate tailored to your project. - No Confirmation Received: As I did not receive any follow-up to confirm this route, I assumed you were not interested in pursuing the full bathroom remodel and may have sought another provider for the shower pan repair. At RDA Remodeling , we are dedicated to clear communication, professional service, and delivering high-quality remodeling solutions. I’d be happy to provide a detailed estimate for a full bathroom remodel or discuss your project further to meet your needs. Please contact me directly to address any concerns or explore your options. Sincerely,

Thank you for your feedback. I’m sorry to hear you found our communication unclear or humorous, and I’d like to clarify the situation. As discussed, we offer free estimates when a clear scope of work is provided without requiring an in-person visit. However, our $750 fee for a comprehensive full home estimate in Muskogee reflects the extensive work involved, including a detailed assessment, project planning, material sourcing, and tailored cost breakdowns—far more intensive than a standard home inspection. This ensures our clients receive accurate, high-value guidance for their remodeling projects. At RDA Remodeling , we are committed to transparency, professionalism, and delivering exceptional value. We understand not every client may need this level of detail, and we’re happy to provide a free estimate based on a defined scope of work. I’d welcome the opportunity to discuss your project further or address any concerns. Please feel free to contact me directly. Sincerely, Raam —