- What should the customer know about your pricing (e.g., discounts, fees)?
Right now we are currently pricing Thumbtack customers at a discounted rate in hopes to boost our presence on the site.
- What is your typical process for working with a new customer?
We find out what pests they're dealing with, and send them a quote. Upon the technician's arrival he checks in with the customer and performs an inspection of the property. He treats the property accordingly and gives recommendations on how to best proceed going forward to keep the property pest free.
- What education and/or training do you have that relates to your work?
We believe the best way to learn pest control is being hands on. Though all our technicians are well studied and licensed, their best attribute is the years of experience doing the job correctly. The owners and service managers come from years of experience working with different companies in the industry before coming to Alta, bringing a more complete and diversified approach to how to get the job done.