James has been good to work with! He's super-nice and his pricing is fair. The weather has been awful, so there were some setbacks to getting started, but he was easy to contact through Thumbtack or by phone to get updates. When he was finally able to make it out (it actually stopped raining for a day, lol!), I was very happy with how my lawn looked, front and back, mowed and edged--he did a great job! I'm looking forward to working with him in the future to maintain my lawn and shrubs!