FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Transparency and convenience are at the heart of our pricing philosophy. We prioritize an open dialogue with our valued customers, ensuring that you are fully informed every step of the way. For those seeking a precise estimate, we offer a seamless experience through multiple communication channels. Whether you prefer a call, a text, or an email, reaching out to us for a free estimate is straightforward. Our pricing structure is designed to reflect the meticulous care and quality that define our work. While we maintain competitive rates, it's important to note that our commitment to excellence remains unwavering. Your project's success is our top priority, and our prices are a testament to the dedication we invest in every endeavor. Rest assured, with us, you're not just paying for a service – you're investing in the assurance of top-tier craftsmanship and attentive care.
- What is your typical process for working with a new customer?
Our established approach when collaborating with both new and returning clients follows a consistent sequence. Should our services be required, individuals can initiate contact through text, phone call, or email to solicit a project quotation. Subsequently, we schedule a meeting with the client, aiming to grasp a comprehensive understanding of their project aspirations. During this stage, precise measurements are obtained to ensure material considerations are accurately accounted for. Upon concluding discussions with the client, our team diligently constructs a detailed quote encompassing various facets of the project, including expenses, materials, and a succinct outline of the procedural steps essential for project completion. Once the comprehensive quote is finalized, it is promptly shared with the client. In the event of mutual agreement, we embark on the project expediently, channeling our focus towards transforming vision into reality.
- What education and/or training do you have that relates to your work?
Discussing our expertise, our crew collectively boasts over 15 years of comprehensive experience across various facets of the construction domain. This wealth of knowledge encompasses an array of disciplines including painting, framing, house remodeling, concrete work, decking, and fence installation, among others. If you find yourself wondering about our proficiency in a specific area, please don't hesitate to get in touch with us for clarity. Our media presence, on the other hand, is meticulously curated by our team member Erik, who adeptly manages all online aspects, from company graphics to our website and even our project quotes. Notably, Erik also actively participates in on-site projects, ensuring a hands-on approach to our endeavors. Rooted entirely in the essence of family, our team operates as a self-contained unit, wholly dedicated to delivering exceptional results.